77abt Privacy
Policy

1. Information We Collect

77abt collects personal data from you through several channels: during the account registration process, when you make deposits or withdrawals, when you interact with our games, when you contact our support team, and through automated technologies such as cookies and server logs as you browse and use the platform. We collect only the data that is necessary for legitimate operational, legal, and compliance purposes. The categories below describe what we collect and why.

1.1 Registration & Identity Data

When you create a 77abt account, we collect the following information:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (used to confirm you are aged 18 or above)
• Gender (optional, used for personalisation purposes)
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi) and postal code
• Email address (primary communication channel)
• Mobile phone number (used for OTP authentication and account security alerts)
• Username and encrypted password hash

1.2 Identity Verification (KYC) Documents

To comply with age verification and anti-fraud obligations, 77abt may request the following KYC documents from players at registration, before processing a withdrawal, or at any point deemed necessary by our compliance team:

• National Identity Card (NID) — front and back
• Passport (photo page)
• Driver's licence or other government-issued photo ID
• Recent utility bill or bank statement as proof of address (dated within 90 days)
• Screenshot or statement from your bKash, Nagad, Rocket, or bank account confirming account ownership

All KYC documents are stored in encrypted form and accessed only by authorised compliance personnel. They are never shared with external parties except as required by law or by the payment processors we use to verify transaction legitimacy.

1.3 Financial & Transaction Data

When you make a deposit or request a withdrawal, we collect and retain:

• Payment method type (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)
• Mobile wallet number or bank account identifier (partially masked in storage)
• Transaction reference numbers provided by your payment provider
• Deposit and withdrawal amounts in Bangladeshi Taka (BDT)
• Transaction timestamps (Bangladesh Standard Time, UTC+6)
• Running account balance records for audit and dispute resolution purposes

77abt does not store full debit or credit card numbers on its servers. Card data, where applicable, is handled entirely by PCI-DSS-compliant payment processors.

1.4 Gaming & Betting Activity Data

To operate and improve our gaming services, 77abt records:

• Games played, bet amounts, game outcomes, and session durations
• Sports betting selections, stake amounts, odds accepted, and settlement results
• Crash game activity (e.g., Aviator cash-out multipliers and timing)
• Bonus activations, wagering progress, and promotion participation history
• Responsible gaming tool usage (deposit limits, time-out activations, self-exclusion requests)

1.5 Technical & Device Data

When you access 77abt via a web browser or mobile device, we automatically collect:

• IP address (used for fraud detection, geographic access control, and security monitoring)
• Browser type, version, and language settings
• Operating system and device type (desktop, Android, iOS)
• Referring URL (the page you visited before arriving at 77abt)
• Pages visited on the 77abt platform, click paths, and session duration
• Cookie identifiers (see the Cookies section below for full details)

1.6 Communications Data

If you contact our support team via live chat or email, we retain a record of all communications, including the content of messages, chat transcripts, email correspondence, timestamps, and the nature of any complaint or enquiry. These records are kept for a minimum of 12 months to support dispute resolution and continuous service improvement.

2. How We Use Your Data

77abt processes your personal data for clearly defined purposes, each of which rests on a legitimate legal basis. We do not use your data for purposes that are incompatible with those for which it was originally collected. The table below provides a transparent summary of how each data category is used.

77abt will never use your personal data to make fully automated decisions that produce legal or similarly significant effects on your account without human review. Where automated fraud-detection systems flag an account for investigation, a member of our compliance team will review the case before any material action (such as account suspension or withdrawal delay) is taken.

3. Cookies & Tracking Technologies

77abt uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage objects) to operate the platform, maintain your session, remember your preferences, monitor platform performance, and protect against fraudulent activity. This section explains what types of cookies we use and how you can control them.

Types of Cookies Used by 77abt

Managing Your Cookie Preferences

You can control non-essential cookies in two ways. First, through your 77abt account settings under the "Privacy & Notifications" section, where you can toggle analytics and marketing cookies on or off independently. Second, through your web browser settings, which allow you to block or delete cookies for specific sites or globally. Please note that blocking strictly necessary cookies will prevent you from logging into your account and accessing 77abt's gaming services.

Mobile users accessing 77abt through a browser on Android or iOS can manage cookies through their respective browser settings (Chrome, Firefox, Safari). 77abt does not currently offer a native mobile application; all platform access is browser-based.

4. Data Sharing & Third Parties

77abt does not sell your personal data. We share your information only with carefully selected third-party partners who are essential to the delivery of our platform services, and only to the extent necessary to fulfil the specific function for which they are engaged. All third-party partners who process personal data on behalf of 77abt are bound by strict contractual data processing agreements that require them to handle your information in accordance with the same standards described in this Privacy Policy.

Categories of Third Parties We Share Data With

• Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive transaction data (name, account identifier, transaction amount) to process deposits and withdrawals on your behalf. These entities operate under their own privacy policies and are subject to Bangladesh financial regulations.
• Game Providers: Software studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data (game round IDs, stake amounts, outcomes) to render game content, resolve technical disputes, and conduct RNG audits. Game providers do not receive your full name, contact details, or payment information.
• Identity Verification Services: 77abt may use third-party KYC platforms to validate identity documents against government databases. These providers process your name, date of birth, and document images solely for verification purposes and do not retain them beyond the verification window.
• Fraud Detection & Cybersecurity Providers: IP addresses, device fingerprints, and session patterns may be analysed by security platforms to detect account takeover attempts, bot activity, and fraudulent wagering patterns. Processed data is pseudonymised wherever possible.
• Analytics Platforms: Aggregated, anonymised usage data may be processed by analytics services to help 77abt understand platform performance, identify usability issues, and prioritise feature development. No personally identifiable information is shared in this context.
• Legal and Regulatory Authorities: 77abt may disclose personal data to law enforcement, regulatory bodies, or judicial authorities where required by applicable law, valid legal process, or to protect the rights and safety of 77abt, its players, or third parties. We will notify affected players of such disclosures where we are legally permitted to do so.

77abt does not transfer your personal data to recipients located outside Bangladesh or the jurisdiction in which our servers operate except as described above and only where appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) are in place to protect your information during international transfer.

5. Data Retention & Security

How Long We Keep Your Data

77abt retains personal data for as long as it is necessary to fulfil the purposes described in this Privacy Policy, to comply with legal obligations, to resolve disputes, and to enforce our Terms and Conditions. The retention periods below describe our standard data lifecycle policy:

After the applicable retention period has elapsed, personal data is either securely deleted (for digital records) or physically destroyed (for any paper-based documents) in accordance with our internal data disposal procedures. Anonymised or aggregated data that cannot be linked back to an individual player may be retained indefinitely for statistical and business intelligence purposes.

Security Measures

77abt employs a multi-layered security approach to protect your personal data against unauthorised access, loss, theft, alteration, or disclosure. Our security infrastructure includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 77abt's servers
• AES-256 encryption at rest for all sensitive data stored in our databases, including passwords, payment identifiers, and KYC documents
• Salted password hashing — your password is never stored in plain text; only a one-way cryptographic hash is retained
• Two-factor authentication (2FA) available to all players and required for high-value withdrawal requests
• Role-based access controls — internal staff access to player data is restricted on a strict need-to-know basis with full audit logging
• Regular penetration testing by independent cybersecurity professionals to identify and remediate vulnerabilities before they can be exploited
• Real-time intrusion detection systems that monitor for unusual access patterns and trigger automated alerts for our security team
• Daily encrypted backups stored in geographically separate secure data centres

6. Your Privacy Rights

As a registered player on 77abt, you hold a meaningful set of rights over the personal data we hold about you. These rights are described in plain English below. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Rights Request". We aim to acknowledge all requests within 24 hours and resolve them within 30 calendar days. There is no fee for submitting a privacy rights request.

Please note that some of these rights are subject to conditions and exceptions. For example, the right to erasure does not apply where 77abt is required by law to retain your data (such as financial transaction records which must be kept for 7 years). Where we are unable to fully comply with a request, we will explain the specific legal basis for the limitation in our written response.

7. Children & Minors

All player accounts on 77abt are subject to age verification as part of the KYC process. Players who cannot confirm their age through valid government-issued documentation will not be permitted to deposit funds, place wagers, or make withdrawals. This policy applies equally to all players regardless of their city or region within Bangladesh.

Parents and guardians who believe a minor in their care has accessed 77abt or created an account should contact our support team immediately at [email protected]. We will investigate the matter as a priority and take all appropriate action within 24 hours of a verified report. We also recommend that parents and guardians use browser-level parental controls to restrict access to online gambling platforms on shared devices.

77abt actively supports responsible gaming initiatives in Bangladesh, including the promotion of parental control tools and age-verification best practices. For more information on these tools and resources, please read our Responsible Gaming policy.

8. Policy Updates & Contact

Updates to This Privacy Policy

77abt reserves the right to update or revise this Privacy Policy at any time. When we make changes, we will post the updated version on this page with a revised effective date. For material changes that significantly affect how we handle your personal data — such as new categories of data being collected, new sharing arrangements with third parties, or changes to retention periods — we will notify active players via the email address associated with their account at least 7 days before the changes take effect, where practically possible.

We encourage all registered players to review this Privacy Policy periodically to stay informed about how we are protecting their information. The current effective date is displayed in the hero section at the top of this page. By continuing to use 77abt after a Privacy Policy update, you acknowledge and accept the revised terms.

Contact Our Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 77abt holds about you, our privacy support team is ready to assist. We handle all privacy matters in English and aim to provide substantive responses within 5 business hours for standard enquiries, and within 30 calendar days for formal data rights requests.

You can reach us at: [email protected] — please use the subject line "Privacy Enquiry" or "Privacy Rights Request" so that your message is directed to the correct team immediately. Our support team is available 24 hours a day, 7 days a week, including Bangladesh public holidays.